Legal
Refund Policy
Last updated: July 1, 2026
C3 Athletics Training wants you to feel confident about training with us. We offer a 30-day money-back guarantee on all plans and drop-in sessions purchased through our website.
Eligibility
- You may request a full refund within 30 days of your original purchase date.
- For monthly subscription plans, the 30-day window applies to your initial purchase. After that, you can cancel at any time from your billing page and you won't be charged for the next cycle.
- Drop-in sessions are refundable within 30 days if unused.
How to Request a Refund
Our payment provider, Paddle.com, is the Merchant of Record for all purchases and processes refunds on our behalf.
- Visit paddle.net and look up your order using the email address you used at checkout.
- Follow the prompts to request a refund, or contact Paddle support directly from that page.
- Or, email us at info@C3athletictraining.com and we'll help coordinate with Paddle.
Approved refunds are returned to the original payment method. Depending on your bank, it may take 5–10 business days to appear on your statement.
Cancellations
You can cancel your subscription at any time from the Billing page in your Parent Portal or via paddle.net. Cancellation stops future renewals; you keep access until the end of the current billing period.
Questions
Email info@C3athletictraining.com or call 803-206-1397.